Building AI for real-world workflow execution
AZcare is building reliable AI calling technology that completes real-world phone workflows on behalf of individuals and organizations. Our flagship product, AZcall, helps users schedule appointments, resolve billing issues, coordinate services, and manage other time-consuming calls.
Powered by our proprietary Dynamic Language System, AZcall is designed to reduce AI hallucinations and deliver dependable performance during complex, dynamic conversations.
Our team is led by experienced AI entrepreneurs whose previous company, BabbleLabs, was acquired by Cisco. As a member of the NVIDIA Inception Program, AZcare is working with leading technology and telecommunications organizations to bring reliable AI calling to consumers and enterprises.
We are committed to building technology that gives people their time back while improving access to essential services for patients, caregivers, older adults, deaf and hard-of-hearing individuals, and immigrant communities.
Why Outbound AI?
Most voice AI is built for inbound support or outbound campaigns.
AZcare is built for the operational calls businesses have to make to get work done: scheduling appointments, verifying information, coordinating claims, following up with vendors, resolving billing issues, and escalating service requests.
These are not cold calls, call campaigns, or robo-dialed conversations. They are required workflows that often involve phone trees, hold times, transfers, verification, and follow-through.
Robo dialers are built for volume. AZcare is built for completion.
Leadership
AZcare is led by a team with deep experience building AI communications technology, scaling enterprise platforms, and operating venture-backed companies. The team previously built BabbleLabs, an AI communications company backed by Dell Technologies Capital and Intel Capital. BabbleLabs delivered over 10x ROI and was acquired by Cisco in 2020.
Samer Hijazi PHD
Chief Executive Officer & Founder of AZcare, responsible for defining the company’s platform vision and technical strategy, building and leading world-class engineering teams, and developing an enterprise-grade AI system that acts on behalf of people, enabling scalable, secure communication across complex human and technology workflows.
Martha McClatchie
Chief Financial Officer of AZcare, responsible for establishing the company’s financial and operational foundation, overseeing capital strategy, forecasting, and governance, and ensuring the organization is built to support institutional investment, disciplined growth, and long-term scalability.
Erik Panu
Chief Marketing Officer at AZcare, responsible for guiding early-stage company formation and market strategy, applying deep enterprise software and P&L experience to accelerate product-market fit, and supporting leadership through critical phases of fundraising, positioning, and execution.
Michelle Mao
Co-founder and CTO of AZcare, leading AI strategy and technology development. She previously co-founded BabbleLabs, acquired by Cisco in 2020, where she later led AI for Webex. She holds a Ph.D. from the University of Utah and is building AI agents that turn intent into real-world action.
The future of operational workflows
Phone systems still power critical business processes. AZcare is building a new layer to automate that work, turning time spent on calls into completed outcomes.
